Troubleshooting Guide
Having issues with our YouTube to MP3 converter? Find solutions to common problems below.
Possible Solutions:
- Check if the YouTube URL is valid and accessible
- Try refreshing the page and starting over
- Clear your browser cache and cookies
- Disable browser extensions that might interfere
- Try using a different browser
Possible Solutions:
- Check if pop-ups are blocked in your browser
- Allow downloads from our site in browser settings
- Try right-clicking the download button and select "Save as"
- Check your internet connection
- Ensure you have enough storage space on your device
Possible Solutions:
- Select higher quality settings (320kbps for best quality)
- Check if the original YouTube video has good audio quality
- Try converting from a higher resolution YouTube video
- Ensure the YouTube video is not a re-upload with compressed audio
Possible Causes & Solutions:
- Private/Unlisted Video: Make sure the video is public
- Age-Restricted Content: Some content cannot be converted
- Copyright Protected: Some videos are protected and cannot be downloaded
- Geographic Restrictions: Video might not be available in your region
- Recently Uploaded: Wait a few minutes for YouTube to process the video
Mobile-Specific Solutions:
- Use a mobile browser like Chrome or Safari
- Check if your device has enough storage space
- Try converting shorter videos first
- Ensure you have a stable internet connection
- Close other apps to free up memory
Still Having Issues?
If none of these solutions work, please contact our support team with details about your problem, including your browser type, device, and the YouTube URL you're trying to convert.